GIGAEurope / CTAM Europe Privacy Policy

Last updated: May 19th 2020

I – What does this policy cover?
1.1 In this Privacy Policy, GIGAEurope/CTAM Europe (“We ”, “Us”, “the Association”) provide information about how we process personal data of our members, our external contacts and website visitors. Our websites are available at and

1.2 We process personal data in accordance with the legislation in force, and, in particular, Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data (hereinafter the “GDPR”). Where the processing takes place in the context of electronic communications, such processing is done in accordance with the Belgian local regulations transposing the relevant provisions of Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector.

1.3 “Personal Data” is any data relating to an identified or identifiable individual (the ‘data subject’).

1.4 We process Personal Data that have been previously collected by Cable Europe, entity which has ceased to exist as a result of statutory changes published in the “Moniteur Belge” on 31 March 2020.

2. Information about Us

2.1. The GIGAEurope Association [GigaEurope AISBL ], shortened as “GIGAEurope” is an international association of connectivity providers, and/or “CTAM Europe” ; an international association of operators of connectivity and entertainment services.

2.2. The GIGAEurope “Association” joins the forces of independent private operators who invest, build and operate state of the art communications networks. As the enablers of the digital economy, they are committed to building the European Digital Single Market.  GIGAEurope and also CTAM Europe provides marketing, learning, sharing of best practices and networking via events, workshops and webinars for the connectivity industry.

2.3. The GIGAEurope Association’s seat, and CTAM Europe address is as follows: CTAM Europe ; A part of GIGAEurope AISBL, 2-4 Rondpoint Schuman (5ème étage), 1040 Brussels, Belgium

3. Your Rights
3.1 As a data subject, you have the following rights under the General Data Protection Regulation which this Policy and our use of personal data have been designed to uphold:

3.1.1 The right to be informed about our collection and use of personal data

3.1.2 The right of access to the personal data we hold about you

3.1.3 The right to rectification if any personal data we hold about you is inaccurate or incomplete. If you would like to update/rectify the Personal Data provided when registering as a Member on the Site, please sign in to your account (Members Area) and update your Personal Data as necessary.

3.1.4 The right to be forgotten – i.e. the right to ask us to delete any personal data We hold about you

3.1.5 The right to restrict (i.e. prevent) the processing of your personal data

3.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another organisation)

3.1.7 The right to object to the use of your personal data. In particular, you have the right to unsubscribe from our communications via the means provided in the communications we send or by contacting us using the means indicated under section 9 below.

3.1.8 The right to withdraw consent to processing at any time, in particular to the use of cookies.

3.1 9 You also have the right to lodge a complaint with the Belgian supervisory authority: The Commission for the Protection of Privacy,

3.2 If you would like to exercise your rights, please contact us using the means provided in section IX below.

4. What data we process, for what and for how long?
4.1 GIGAEurope/CTAM Europe collects personal data relating to membership status, which may include ID and job details, including contact details and invoicing information.

4.2 We primarily use these data to represent our members’ interests, to keep them informed of our activities and events and to organise such activities and events.

4.3 We also process personal data (namely ID and contact details) of EU civil servants, members of the European parliament and external contacts whom we contact occasionally in the pursuit of our activities. These data have  been either obtained directly from the data subject or are available from public sources.

4. 4 Direct Marketing

4.4. 1 In a limited number of cases, GIGAEurope/CTAM Europe and our partners use personal data for direct marketing purposes and sponsoring requests (webinars, symposiums and Executive Education programmes).

4.4.2 You have the right to object to such use at any time and free of charge by unsubscribing from our communications via the means provided in the communications we send or by contacting us using the means indicated in section IX below.

4.5 We will generally keep personal information no longer than is needed for us to carry out the activities described in section 2.2. For example, we will keep personal information held as part of our membership records for the duration of the membership. At the end of the membership, we will only retain the minimum information necessary to deal with any future issues. We also limit the amount of personal data stored to what is necessary to carry out our activities.

V. Legal basis
5.1 In the context of our internal and external communications, we consider that the use of your personal data is done on the basis of GIGAEurope/CTAM Europe’s legitimate interests to pursue our activities (policy positioning, promotion of the Connectivity and Entertainment sectors…) on behalf of our members and/or to promote their interests.

5.2 When we process your personal information for our legitimate interests, we will have considered and balanced any potential impact on you and your rights under data protection. We do not use your personal data for activities where our interests are overridden by the impact on you. You may obtain more information on our ‘balancing test’ by contacting us using the means indicated under IX below.

5.3 Where we process personal data for direct marketing purposes (4.4 above), CTAM Europe does so on the basis of a previous business relationship with you,  because you have given us your consent or because your contact details have been shared by one of your network of contacts/colleagues.

6. Website/Cookie policy
6.1 On our website, we may collect data directly from you. You may provide us with Personal Data when you fill in the contact online form, when signing in to your account (Members Area), where appropriate, or when using the email addresses mentioned on our websites.

6.2 On our website, we also use cookies.
Statistic cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.
We use Google Analytics cookies to collect information about the use of our website, for instance which pages visitors go to most often, and if they get error messages from web pages.  This helps us improve your browsing experience. Google Analytics analyses your interaction with our website and stores information about IP address, operating system, web browser, pages visited, demographics of the users, the device used, and where the visit originated. Google provides certain privacy options and choices in this regard, which are described here.

6.3 You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

6.4 Social widgets
Our website has buttons that link to Twitter, LinkedIn, Facebook and YouTube. The providers of these third-party social widgets may set cookies to collect information regarding our website users and their interactions with the social widgets.  Please review the privacy policies of the social widget providers for more information.

7. How we disclose your personal data.

7.1 The Association does not sell or otherwise disclose Personal Data, except as described in this Privacy Policy.

7.2. We do not transfer any Personal Data to countries or international organisations outside the European Economic Area unless they are deemed by applicable law to have adequate privacy protection, or recognised legal mechanisms are in place to ensure adequate protection of your Personal Data (e.g. EU Standard Contractual Clauses or EU-US Privacy Shield framework).

7.3. We may disclose your Personal Data in the following circumstances:

7.3.1.Registration information as a member may be disclosed by the Association to other members and third parties in the context of GIGAEurope’s activities and events (e.g., during a conference or a meeting).

7.3.2.Currently, and where relevant, we share your Personal Data with the following business partners and exclusively for the following purposes:

7.3.3 We also use third-party software tools, namely, Mail Chimp, Constant Contact and SalesForce. Our agreement with Salesforce is governed by the terms of the Master Subscription Agreement available at and (data processing addendum).

Mail Chimp’s policy on GDPR is available at
Constant Contact’s privacy statement is available at

7.3. 4 We may disclose your Personal Data if required to do so by law, in response to a court order, judicial or other government subpoena, warrant or request.

7.3. 5 We also reserve the right to disclose your Personal Data to defend ourselves against any third-party claims or allegations, to protect the security or integrity of our website, to protect our property or other legal rights.

7.3.6 Your personal data may be disclosed and otherwise communicated to an acquirer, successor, or assignee as part of any merger, acquisition or similar transaction, or in the event of insolvency or bankruptcy in which personal data is transferred to one or more third parties.

7.3.7  We do not sell, rent or lease any information or contact details to any third parties.  We may share your information with our Strategic Partners and webinar presenters/organisations, or Event Speakers/Panellists.  The individuals/organisations may send you information regarding their services, although you should be able to unsubscribe from their mailings if you do not wish to receive their mailings/updates.  If there are any issues, please email

8. Updates to this Privacy Policy
We may make periodic changes to this Privacy Policy, which we will post to this page, without notice. We will indicate in this Privacy Policy the date of the latest revision. All changes will be effective from that date. However, in the event that any modifications to this Privacy Policy materially alter your rights or obligations, we will make reasonable efforts to notify you of the change and, where required by applicable law or as we otherwise deem appropriate, to obtain your consent.

9. How to contact us?

If you would like to exercise your rights or if you have questions regarding the Personal Data we process, you can send us an email at or

Or write to us at:

CTAM Europe ; A part of GIGAEurope AISBL
2-4 Rondpoint Schuman (5ème étage)

1040 Brussels, Belgium