Being connected, building the future. Cable is changing
New industry dynamics and technological innovations such as virtualisation, smart cities, IoT, and machine learning are shaking up the business you are in.
Introduction: Mark Giesbers , Managing Director Products, Liberty Global
Nathalie Lethbridge, Managing Director, Atonik Digital
Patrycja Golos, VP Corporate Affairs, UPC Poland
Mark Giesbers, Managing Director Products, Liberty Global
Guy Bisson, Research Director, Ampere Analysis
Anette Schaefer, Managing Director, BIG Picture
Harald Rösch, CEO, Melita
Charles Cheevers, Chief Technologist, Customer Premises Solutions Office of the CTO, CommScope
Disruptors are already an established part of the European media landscape. The key question is, how can the cable industry continue to thrive? This session will present bold predictions about the state of play in 2025 and discuss the implications for operators and broadcasters alike. In five years, who will own the viewer?
Technology provides a cost-effective resource for customer service. However, does it really take care of customer needs, or is it just a slick cost savings tool that facilitates unintended consequences and dissatisfied customers? In this session, learn what’s working – and what’s not working – in effectively servicing today’s customers.
Uber made a name for itself by challenging convention and established structures. The result is a company that owns very few assets, has few employees and offers a successful consumer-friendly transportation service. What if we ran our business like Uber? How might our industry as we know it be different?