Cable Congress 2019


Delivering a Connected Future.

Being connected, building the future. Cable is changing

New industry dynamics and technological innovations such as virtualisation, smart cities, IoT, and machine learning are shaking up the business you are in.

Key players in our industry gathered once again for this annual Congress, with a programme brought to you by Cable Europe in partnership with Cable Labs and CTAM Europe.  We had an exciting line-up of expert speakers who shared their visions for the future and how to work with the limitless possibilities of a seamlessly connected society… and discussed how the way we live, work and play will be revolutionised.  Photos of the sessions and social events are below.

CTAM Europe Transformation Panels/Presentations

The Gigabit Story – What’s in it for the consumer?

Introduction: Mark Giesbers , Managing Director Products, Liberty Global

  • The changing connectivity needs and wants of consumers dictate there’s more to it now than just getting internet to the customer’s home – it’s about offering a seamless and reliable connection wherever they are.This session will be framed by Liberty Global’s Mark Giesbers, who will share views on Liberty’s transformational journey and how they are delighting customers with connectivity solutions. This will be followed by a panel discussion addressing the all-important question, “What’s in it for the consumer?

Nathalie Lethbridge, Managing Director, Atonik Digital
Patrycja Golos, VP Corporate Affairs, UPC Poland
Mark Giesbers, Managing Director Products, Liberty Global
Guy Bisson, Research Director, Ampere Analysis
Anette Schaefer, Managing Director, BIG Picture
Harald Rösch, CEO, Melita
Charles Cheevers, Chief Technologist, Customer Premises Solutions Office of the CTO, CommScope

Living with FAANG

Disruptors are already an established part of the European media landscape. The key question is, how can the cable industry continue to thrive? This session will present bold predictions about the state of play in 2025 and discuss the implications for operators and broadcasters alike. In five years, who will own the viewer?

  • Jon Watts, Managing Partner, MTM
  • Alan Ogston, VP Market Planning, Liberty Global
  • Dan Fahy, Vice President, Commercial and Content Distribution, VIMN UKNEE
  • Wim Ponnet, Chief Strategy and Commercial Officer, Endemol Shine Group
  • Oliver Friedrich, Strategic Partner Lead Broadcast & Entertainment DACH, Google
  • Gert Marien, Digital Media Innovation, Proximus

SMS, Chatbots, and Humans, Oh My! The Customer Experience Transformation

Technology provides a cost-effective resource for customer service. However, does it really take care of customer needs, or is it just a slick cost savings tool that facilitates unintended consequences and dissatisfied customers? In this session, learn what’s working – and what’s not working – in effectively servicing today’s customers.

Julian Clover, Editor, Broadband TV News
Nicolette Wuring, Board Advisor, TribeCX
Diana Zalaquett, Senior Customer Success Manager and Channel Account Consultant, HubSpot
Paul Farrell, Vice President Commercial, Virgin Media Ireland
Kinga Tóth, Consultant, Sand Cherry Associates

What if We Ran Our Business Like Uber? Powered by PechaKucha

Uber made a name for itself by challenging convention and established structures. The result is a company that owns very few assets, has few employees and offers a successful consumer-friendly transportation service. What if we ran our business like Uber? How might our industry as we know it be different?

Dennis Hodges, Founder and Creative Catalyst, Creatalyst
Laima Živatkauskaitė, Vice President, INIT
Guy Bisson, Research Director, Ampere Analysis
Kasia Jablonska, Head of Digital Distribution and Monetization, Endemol Shine Group
Vicki Lins, President and CEO, CTAM US
Diana Zalaquett, Senior Customer Success Manager and Channel Account Consultant, HubSpot

2019 Associate Members and Strategic Partners